Complaint Service Flow

Information :

1. The applicant submits a complaint by being present at the complaint table

2. The applicant completes the requirements, writes the complaint on the complaint form

3. Officers resolve complaints

4. Officers respond to public service complaints formally

 

Information Media:

 

1. Via the website or email; Can submit complaints through the website www.sonobudoyo.com, or by email at sonobudoyomuseum@gmail.com

2. By telephone / fax; Can contact the Complaints Service Desk telephone at number 0274-385664

3. Complaint Box; Come directly to the Complaint Service Desk, at the address Jl. Trikora / Pangurakan Number 6 Yogyakarta.

4. Hours of Service

Monday sd. Thursday: 09.00 - 15.00 WIB

Break: 12.00 - 13.00 WIB

Friday: 09.00 - 14.30 WIB

Break: 11.30 - 13.00 WIB